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Andrew J. Price | Technical Blog

Office Servers and Services MVP | Founder of UC and Cloud Day | Founder of Microsoft Cloud User Group

Quick Tips: Access Denied when running Test-CsExStorageConnectivity

Hello Readers

I was recently building a new lab and ran into this issue

Error Message

Test-CsExStorageConnectivity : ExCreateItem  exchange operation failed, code=5,

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Chapter 1. Cause

This issue is generally caused by not having the correct permissions, you can check your permissions by running whoami /groups. The below output shows the missing permissions you should either be in RTC Local Server Admins on the Skype for Business Front Ends or be in the RTCUniversalServerAdmins

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Chapter 2. Resolution

Add your Active Directory User Account to either

RTC Local Server Admins on the Skype for Business Front Ends

or

RTCUniversalServerAdmins Active Directory Security Group

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