Issue running Move-CsUser – There were some issues that came up during the move that will require your attention

Hello Readers

I have recently ran into an issue where I have deployed two new Lync 2013 Pools with Pool Pairing and when I try move a test users from new Pool 1 to new Pool 1 DR I receive the following error.

  • Warning message when you run the Move-CsUser cmdlet
    WARNING: There were some issues that came up during the move that will require your attention. For details about how to fix these issues, go to If you do not perform these steps, there is a chance some users might lose data in the future.

FYI the link above doesnt work

Resolution (Text taken from Technet)

You will need to download the Skype for Business Server 2015, Post Move Cleanup Tool (this tool will work for Lync Server 2013 April 2016 cumulative update 5.0.8308.949 or later)

You need to run the tool on every front-end server in the destination pool and the destination pool’s paired pool.

To run Lync Server 2013, Post Move Cleanup Tool:

  • Please ensure that all machines in your deployment are updated.
  • Follow the below 1-3 steps from a front end machine within the deployment.

To run Skype for Business Server 2015, Post Move Cleanup Tool, follow these steps:

  1. Log on to the front-end server by using an account that has access to the local database.
    Note All accounts of the RtcUniversalServerAdmins group must have the access.
  2. Open an elevated Command Prompt window.
  3. Run PostMoveCleanup.exe by using the following command:
    PostMoveCleanup.exe -SummaryFile <Path of summary file> [-MachineFqdn <Fqdn of server>] [-LogFile <Path of log file>]




    • You must provide to the tool the summary file that is generated by the Move-CsUser cmdlet.
    • Required Parameter –The –SummaryFile is located C:\Users\<Your User Account>\AppData\Local\Temp\2\<Name of File.csv>
    • Optional Parameter – The -MachineFqdn parameter refers to the fully qualified domain name (FQDN) of the server that the tool is connected to for cleanup of the local database. If it is not specified, it points to the local server on which the tool is running.
    • Optional Parameter – The -LogFile parameter refers the path of the file that the tool writes logs to. The tool will append logs to the file if the file exists. If it is not specified, the tool creates a new log file.
    • There may be more than one summary file in the same folder that is generated by multiple uses of the Move-CsUser cmdlet. Make sure that the correct summary file is provided. You can find the summary file path in the Move-CsUser cmdlet output.

Original Microsoft KB

Once you have completed the above steps you will be able successful move your test users.



Andrew J. Price

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